Guest Reviews

The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.

4.0

30.01.2012


Olaf, Amersfoort

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Perfect for a shopping weekend
Response:
Dear Mr. Steur, Thank you very much for your review. The next shopping deals will start on the 2nd of July!!! Kind regards Filip Caluwaert General Manager
3.0

22.01.2012


Manon, Ouderkerk aan de Amstel

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
We were very happy with the upgrade due to non availibility of the standard room. The bar personal was very flexible and kind. We enjoyed our stay.
Response:
Dear Ms Lambers, Thank you for taking the time to write your feedback about your stay. We are very happy to read that you enjoyed your stay in the Leopold Hotel, but are a little bit surprised about the ratings. 4 is our goal, and I see more 3's. Can you give me some more feedback? What were the minors? We hope to welcome you again in the near future. With kind regards, Filip Caluwaert.
4.0

20.01.2012


Bryan, Olten

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
The receptionists were very friendly and helpfull. I ask for a good belgian restaurant and they were able to help me immidiatly. By the way, the recommended restaurant was very good.
Response:
Dear Mr Austern, Thank you for your possitive comments. It is a pleasure to read that your enjoyed your stay in the Leopold Hotel Antwerp. Our staff is trained to know Antwerp very well, so they can help our guests immediatly. I hope to welcome you again in the near future. With kind regards, Filip Caluwaert
3.0

20.01.2012


Joukje, Amsterdam

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Food quality moderate (roomservice)!
Response:
Dear Ms van Dorp, Thank you for your feedback. It is very helpfull to know the thoughts of our guests. As we see that you did not really enjoyed your roomservice, we will take immediat action and review our roomservice menu as quick as possible. I hope you enjoyed all the rest of your stay and will be pleased to welcome you again in the near future, with a brand new Roomservice Menu. With kind regards, Filip Caluwaert
3.0

16.01.2012


Dirk, Aalbeke

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
airco makes a lot off noise
Response:
Beste Mr Depuydt, Dank voor uw feedback over uw verblijf in het Leopold Hotel te Antwerpen. Wij zijn verheugd te lezen dat u genoten hebt van u verblijf. In verband met de airco kunnen wij u de raad geven om deze nooit op maximum te zetten. Ik hoop u in de toekomst nog te mogen begroeten in het Leopold Hotel te Antwerpen. Met vriendelijke groeten, Filip Caluwaert
5.0

15.01.2012


M, Heerhugowaard

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Nice keep on going like this www.shoefix.nl
Response:
5.0

11.01.2012


BIGOT, CRIQUETOT L ESNEVAL

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
4.0

09.01.2012


Kees, Almere

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
3.0

06.01.2012


John, London

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
4.0

05.01.2012


Marijke, Delft

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Check Availability
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Locations - Type |  Kilkenny - Hotel ( Aspect ) |  Dublin Parkwest - Hotel ( Aspect ) |  Tamworth - Hotel ( Aspect ) |  Dublin City Inn ( Dublin City Centre ) - Inn |  Antwerp - Hotel ( Leopold ) |  Sheffield - Hotel ( Leopold ) |  Antwerp - Hotel ( Astoria ) |  Ostend - Hotel ( Ramada ) |  Antwerp - Hotel ( Ramada Plaza ) |  Liege - Hotel ( Ramada Plaza ) |  Galway - Hotel ( Ramada ) |  Virginia - Hotel  |  Letterkenny - Hotel  |  Naas - Hotel  |  Wicklow - Hotel  |  Bundoran - Hotel  |  South Dublin - Hotel  |  Donegal - Spa Hotel