Reviews

james,
5.0

23.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

great breakfast and location I would stay there again.


Response:

Nathalie,
3.4

23.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Guy,
4.2

23.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Nice to have a bar and coffee in lobby. Breakfasts were outstanding


Response:

Helmut,
4.0

19.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

raphael,
3.8

13.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Kris,
3.4

09.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

De airco deed het niet en de deuren vallen erg hard dicht. Hierdoor hadden we niet een hele relaxte nacht. Kunnen jullie de deurdrammers aanpassen zodat de deuren rustig dichtvallen? Zou enorm schelen. Van de receptie begrepen we dat de airco uitstaat vanwege de temperatuur. Begrijpelijk maar het werd erg benauwd in onze kamer. Verder heerlijk hotel en ontbijt, dit was al de tweede keer dat we bij jullie verbleven


Response:

Beste gast, Hartelijk dank voor uw positieve review. Wij nemen uw aanbevelingen m.b.t. de deurpompen zeker ter harte en bekijken dit met onze technische dienst. Ondertussen werd ook onze A/C unit geactiveerd. Wij hopen u in de toekomst nogmaals te mogen verwelkomen in het mooie Antwerpen. Met vriendelijke groeten, Christiaan & The Leopold Team

Renaud,
5.0

03.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Jean-Philippe,
3.0

03.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Nice stay ; will come back.


Response:

Boudy,
5.0

02.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Michel,
4.8

01.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We enjoyed our stay in your hotel! What can you do better: cleaning of the walls around the bath. What was surprisingly good: we made notice of malfunction of fridge and you put our bottle of wine in a bucket of ice water. We were very happy with that! Thanks a lot and best regards, Michel Blaakmeer


Response:

Geachte gast, Vriendelijk dank voor uw beoordeling. Uw hoge score doet ons heel veel plezier. De opmerking m.b.t. onze badkamer nemen wij ter harte. Wij hopen u bij een volgend bezoek aan Antwerpen opnieuw te mogen verwelkomen. Met vriendelijke groeten, Christiaan & The Leopold Team